Your Trusted Surrey Plumbing Experts Since 2009
WaterLine Plumbing has been serving Surrey and the Lower Mainland with honest, reliable plumbing services for over 15 years. We're not just plumbers - we're your neighbors.
Our Story
WaterLine Plumbing began in 2009 when founder Mike Johnson saw a need for honest, reliable plumbing services in Surrey. After 15 years working for large plumbing companies, Mike was frustrated by the industry's focus on upselling rather than solving problems.
He started WaterLine with a simple promise: provide the same quality service he'd want for his own home. No unnecessary repairs. No inflated quotes. Just honest work at fair prices.
That commitment to integrity resonated with Surrey residents. Word spread, and what started as a one-man operation grew into one of the Lower Mainland's most trusted plumbing companies.
Today, with over 25 technicians and three service locations, we still operate with Mike's original values: treat every customer like family, do quality work, and stand behind everything we do.
"We built this company on the simple belief that plumbers should be people you can trust. Every decision we make comes back to that principle."
- Mike Johnson, Founder
Our Core Values
These principles guide every interaction, every repair, and every decision we make.
Integrity
We do the right thing, even when no one is watching. Honest assessments, fair pricing, no unnecessary upsells.
Excellence
We take pride in our craftsmanship. Every job is done right the first time, backed by our satisfaction guarantee.
Care
We treat your home like our own. Clean work areas, respectful service, and genuine concern for your wellbeing.
Reliability
When we say we'll be there, we're there. On time, every time, with the right tools and expertise.
Our Journey
Founded in Surrey
Started as a one-man operation with a single van
First Office
Opened our first official location in Surrey Central
Team Growth
Expanded to 10 full-time plumbers serving all of Surrey
Water Damage Services
Added restoration services to help flood victims
Award Winning
Named Best Plumber in Surrey by BC Business Magazine
Regional Expansion
Now serving all of Greater Vancouver with 25+ technicians
Leadership Team
Meet the experienced professionals leading WaterLine Plumbing.
Mike Johnson
Founder & Master Plumber
30+ years
Sarah Chen
Operations Manager
15+ years
David Williams
Lead Water Damage Specialist
20+ years
Maria Garcia
Customer Service Director
12+ years
Licenses & Certifications
BC Licensed Plumbers
All technicians hold valid BC plumbing licenses
IICRC Certified
Water damage restoration certification
WorkSafeBC
Full compliance with workplace safety standards
Experience the WaterLine Difference
Join thousands of satisfied Surrey homeowners who trust WaterLine Plumbing. Schedule your service today.