About WaterLine Plumbing
WaterLine Plumbing is a locally owned plumbing and water treatment company serving Surrey and the Greater Vancouver area. For more than 20 years we've helped homeowners and businesses with fast, honest, and professional plumbing, from dripping faucets to full repipes and 24/7 emergencies.
Our Story
WaterLine Plumbing was built on a simple idea: people deserve a plumber they can actually trust. What began as a single van and a commitment to honest work has grown into one of Metro Vancouver's most recommended plumbing and water treatment teams.
We've stayed true to the values we started with, fair pricing, quality workmanship, and genuine care for every customer. Whether it's a routine plumbing repair, a new water heater, or a middle-of-the-night emergency, our team treats your home with the same respect we'd want in our own.
Our Mission
To deliver honest, high-quality plumbing and water treatment that Metro Vancouver families and businesses can rely on, done right the first time, at a fair price, every time.
Our Vision
To be the most trusted plumbing name in the Lower Mainland, the company neighbours recommend because we consistently show up, do great work, and stand behind it.
A Real Local Team You'll Recognize
We're not a faceless call center. When you book WaterLine, you get our own uniformed, background-checked technicians and clearly branded vans arriving at your door across Surrey and Metro Vancouver.
What We Do
From everyday repairs to complex installations, WaterLine handles it all. Explore our services below.
Residential & General Plumbing
Repairs, installs, leak detection, and fixture upgrades for homes across Metro Vancouver.
Learn moreDrain Cleaning & Hydro-Jetting
Clear clogs, slow drains, and blocked main lines with camera inspection and hydro-jetting.
Learn moreWater Heaters
Tank and tankless water heater repair, maintenance, and replacement, installed same day.
Learn more24/7 Emergency Plumbing
Burst pipes and after-hours emergencies answered by a real person, any hour of the day.
Learn moreCommercial Plumbing
Dependable plumbing and water systems for strata, retail, and commercial properties.
Learn moreWater Damage Restoration
Fast water extraction and drying to limit damage after leaks and floods.
Learn moreThe Values Behind Every Job
These principles guide every interaction, every repair, and every decision we make.
Integrity
Honest assessments and straightforward pricing. We recommend only the work your home actually needs, no pressure, no surprises.
Craftsmanship
Licensed, insured technicians who take pride in doing the job right the first time, backed by our workmanship guarantee.
Care
We treat your home like our own, drop cloths down, boots covered, and the work area left cleaner than we found it.
Reliability
When we book a window, we keep it. A real person answers the phone, day or night, and we show up ready to work.
Licensed, Insured & Accredited
Licensed & Insured
Fully licensed BC plumbers carrying liability insurance on every job.
Red Seal Trained
Technicians trained to Red Seal journeyperson plumbing standards.
WorkSafeBC Compliant
Full compliance with WorkSafeBC workplace safety requirements.
Better Business Bureau
Committed to BBB standards for trust and customer resolution.
Chamber of Commerce
Proud member of our local Surrey business community.
Award-Winning Service
HomeStars Best of Award winner with a 4.9-star rating across 2,000+ reviews.
Giving Back to Our Community
Metro Vancouver isn't just where we work, it's home. Our team is proud to support local families, sponsor community initiatives, and lend a hand to neighbours in need.
From supporting local minor sports to helping households facing unexpected plumbing emergencies, giving back is part of how we do business. Have a community event or cause you'd like us to be part of? Get in touch.
Proudly Serving Metro Vancouver
We provide plumbing and water treatment services across the Lower Mainland. Find your city below or view all of our service areas.
Experience the WaterLine Difference
Join thousands of satisfied Metro Vancouver customers who trust WaterLine Plumbing. Book online or call a real person any time, day or night.